In terms of electronic security, end customer requirements and interlocutors constantly evolve and new requests must be considered: a centralisation of the security functions rather than an independent system, technical architectures and products that are always more complex, network equipments handled by the IT services, etc.
The customer satisfaction can be jeopardized if the functional analysis is not complete or not sufficiently precise or if there is a difference between the orders and the performed installation.
The range of skills required by the engineering consulting firms is always wider: network and system considerations (PoE, OS Servers, database, interfaces…), expertise in identification technologies, or intrusion detection (technology for badges and readers, biometry…), etc.
This is why supporting the engineering consulting firms has become a highest priority for the TIL TECHNOLOGY policy.
Whether through a personalized support or via documents or support tools, our account managers will help you with the creation of your product specifications, based on a precise analysis of the functional needs of your customers.
TIL TECHNOLOGIES regularly organises technology mornings or days in different regions, independently or with other manufacturers, to review market-specific issues.
This is the opportunity for the engineering consulting firms to interact with each other and with experts.
Here are a few examples of the last subjects:
TIL wants to achieve economic performance in respecting the environment and social equity.
With the Certification First Level of Security TIL guarantees the high security of its products and its solution MICROSESAME.
French leader in physical access security of professional site, VITAPROTECH GROUP has 300 employees divided on 8 companies over the world.
HOTLINE, AND AFTER-SALES SERVICE
Download the after-sales service forms
Copyright © 2023 TIL TECHNOLOGIES. All rights reserved.